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What to do if you have problems with a Site

Complain to the Site!

As a normal user, the single most important thing you can do is to complain to sites which do not support Standards and lock their customers into using a single browser.

No one wants to read rude or insulting feedback. When you contact the site, be polite, professional and courteous. Explain to them the problem you experienced, how to reproduce it and tell them the browser you are using.

If you receive a response from the web site that they do not support Mozilla and suggest that you either use Internet Explorer or Netscape Communicator 4.x, you have a choice to make.

If you don't care about having a choice of which browser to use, then you should just use whatever browser they tell you to use.

If you do care, then you must fight back!

  1. Stop visiting the site and tell them why they have lost you as a customer.

  2. Report the Site

  3. Help make the web a free and open environment by getting involved!